NexoraVigor wants you to shop with confidence. This policy applies to purchases made on nexoravigor.com and does not limit rights available under applicable Israeli consumer protection law.
Cancellation and returns
Where applicable under Israeli law, customers may request cancellation of a remote-sale purchase within the statutory cancellation period, including within 14 days of receiving the product or required transaction details, whichever is later.
To request a cancellation or return, email support@nexoravigor.com with your order number. We will provide return instructions.
Defective or incorrect items
If a product is defective, damaged, incorrect, or not delivered on time, contact us promptly. Where required by law, no cancellation fee or return shipping charge applies.
Refunds
Approved refunds are issued to the original payment method in accordance with applicable law and payment-provider processing times.
Contact
Email: support@nexoravigor.com
Phone: 50566699