Shipping area

All orders are fulfilled from our Israel warehouse. The price shown at checkout includes applicable taxes. Customers do not pay extra import fees at delivery.

Order processing

Orders are reviewed after payment confirmation. Processing time may vary during weekends, holidays, product launches, high order volume, or when additional order verification is required.

Delivery estimates

Delivery estimates shown at checkout are estimates only. Delays can happen because of carrier volume, address issues, weather, holidays, or other events outside our control.

Address accuracy

Customers are responsible for entering a complete and accurate shipping address. If you notice an address issue after ordering, contact support as soon as possible at support@nexoravigor.com.

Tracking and delivery support

When tracking is available, order tracking details may be sent by email or shown in your account. For delivery questions, include your order number when contacting support.

Lost, damaged, or delayed orders

If an order appears lost, damaged, or significantly delayed, contact support with your order number and delivery details. We will review the case and guide you through the available next steps.

Contact

For shipping support, email support@nexoravigor.com or start a live chat.