Privacy Policy
How NexoraVigor handles customer information.
This policy explains what information we collect, how it is used, and how customers can contact us about privacy questions.
Who we are
NexoraVigor is an online store for minimal smart in-car technology and car accessories for customers in Israel. The website address is https://nexoravigor.com.
Information we collect
When you browse, create an account, contact support, or place an order, the site may collect information such as your name, email address, phone number, billing and shipping details, order history, account login details, IP address, device information, and messages sent to support.
Orders, payments, and checkout
Order details are used to process purchases, provide customer support, manage returns, prevent fraud, and keep business records. Payment details are processed by the active checkout and payment providers. NexoraVigor does not intentionally store full payment card numbers on the website.
Shipping and support
Shipping information is used to prepare and deliver orders in Israel. Support requests sent by email, live chat, or the website may be kept so the team can answer product, compatibility, order, return, and warranty questions.
Cookies and analytics
The site may use cookies required for cart, checkout, account login, security, preferences, analytics, and performance. Browser settings can usually limit or delete cookies, but some store features may not work without essential cookies.
Sharing information
Information may be shared with service providers that help operate the store, including hosting, security, analytics, email, support, payment, and shipping providers. Information may also be used or disclosed when required for legal, tax, security, fraud-prevention, or compliance reasons.
Retention
Customer and order information is kept only for as long as needed for store operations, support, accounting, legal obligations, dispute handling, and security. Contact messages may be retained to provide consistent service history.
Your choices
You may contact us to request access, correction, or deletion of personal information where available under applicable law. Some records may need to be retained for legal, accounting, security, or legitimate business reasons.
Contact
For privacy questions, contact support@nexoravigor.com.